Job Description
Join our dynamic team at Premier Hospitality Group as a Weekend Receptionist! We're seeking a polished professional to manage our front desk operations during weekend shifts (Saturday & Sunday, 7AM-3PM). This is an immediate opportunity to deliver exceptional guest experiences while supporting our luxury hotel's high standards. Enjoy a supportive environment with competitive compensation and growth potential within our award-winning hospitality group.
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Coordinate with housekeeping and maintenance teams for guest requests
- Handle reservation systems and manage room availability
- Process payments and maintain accurate financial records
- Answer multi-line phone systems and route communications
- Assist with event coordination and VIP guest services
- Maintain professional appearance and lobby ambiance
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, PMS)
- Exceptional communication and conflict resolution skills
- Ability to work independently and multitask effectively
- Flexible schedule availability (weekends required)
- Basic knowledge of Houston attractions and services
- Valid Texas hospitality certification preferred
- Proficient in Microsoft Office Suite