Job Description
Join our dynamic team as a Weekend Receptionist and become the welcoming face of our premium hospitality venues in Detroit and New York! We're seeking polished professionals to deliver exceptional guest experiences during high-traffic weekend hours. This flexible role offers competitive compensation, modern work environments, and opportunities for growth in the hospitality industry. If you thrive in fast-paced settings and excel at multitasking, apply now to elevate our guests' stays with your warmth and efficiency.
Responsibilities
- Manage high-volume front desk operations with grace and professionalism
- Coordinate guest check-ins/checkouts using our advanced digital systems
- Handle complex reservations and VIP guest requests with discretion
- Maintain pristine lobby and common area standards
- Collaborate across departments to ensure seamless weekend operations
- Process payments and manage confidential guest information securely
- Anticipate and resolve guest inquiries proactively
Qualifications
- Minimum 2 years hospitality or front-desk experience
- Exceptional communication and conflict resolution skills
- Proficiency with reservation software (e.g., Opera, Delphi)
- Ability to multitask in high-pressure weekend environments
- Strong attention to detail and organizational abilities
- Flexible schedule availability (weekends required)
- Professional appearance and polished demeanor
- Valid driver's license (for occasional errands)