Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking an energetic professional to manage front desk operations during evening hours at our downtown Indianapolis location. This immediate hire opportunity offers competitive pay, flexible scheduling, and career growth potential. Ideal candidates thrive in fast-paced environments and excel at delivering exceptional guest experiences.
Responsibilities
- Manage front desk operations and guest check-in/check-out procedures
- Answer multi-line phone calls and route communications efficiently
- Coordinate with security and maintenance teams for facility management
- Handle guest inquiries and resolve service issues promptly
- Monitor security systems and access control protocols
- Maintain accurate guest records and reservation systems
- Prepare shift reports and document operational incidents
Qualifications
- Previous front desk or customer service experience required
- Strong communication and multitasking abilities
- Proficiency in reservation software and MS Office Suite
- Ability to work independently during overnight hours
- Valid Indiana driver's license (for occasional errands)
- Flexible availability including weekends and holidays
- Basic knowledge of hospitality industry standards
- High school diploma or equivalent required