Job Description
Join our award-winning healthcare team as a Weekend Receptionist! We're seeking a polished professional to manage front desk operations during high-traffic weekends. Enjoy a supportive environment with flexible scheduling, competitive benefits, and opportunities for growth in a thriving Memphis healthcare facility. Be the first point of contact for patients and visitors while maintaining our commitment to exceptional service.
Responsibilities
- Manage patient check-in/out processes with accuracy and empathy
- Handle multi-line phone systems and route calls efficiently
- Schedule appointments and maintain electronic health records
- Process insurance verification and collect co-payments
- Coordinate with clinical staff for seamless patient flow
- Maintain a clean, organized reception area
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational abilities
- Flexibility to work Saturdays and Sundays (7am-7pm shifts)
- Basic medical terminology knowledge preferred