Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Baltimore Wellness Center! We're seeking a polished professional to deliver exceptional front-desexperiences during high-traffic weekends. This role offers flexible scheduling (Sat-Sun 8am-4pm) in a modern facility with growth opportunities. Enjoy competitive pay, comprehensive benefits, and a supportive environment dedicated to patient excellence.
Responsibilities
- Manage patient check-in/out processes with accuracy and warmth
- Handle multi-line phone systems and schedule appointments
- Process insurance verifications and collect co-pays
- Maintain HIPAA-compliant records and filing systems
- Coordinate with medical staff for patient flow optimization
- Assist with administrative tasks including billing inquiries
- Ensure reception area remains immaculate and welcoming
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical scheduling software (e.g., Epic, Athena)
- Strong knowledge of HIPAA regulations
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- High school diploma or equivalent required
- Bilingual (English/Spanish) preferred
- Basic medical terminology knowledge a plus