Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical after-hours care. We're seeking a professional, compassionate individual to manage front desk operations while ensuring exceptional service during overnight shifts. This is an immediate opportunity to grow your career in a fast-paced medical environment with competitive compensation and flexible scheduling.
Responsibilities
- Manage patient check-ins, appointments, and emergency triage during overnight hours
- Maintain accurate medical records and administrative documentation
- Coordinate with on-call medical staff and emergency services
- Handle multi-line phone systems and patient inquiries
- Ensure HIPAA compliance and data security protocols
- Process insurance verifications and billing documentation
- Prepare daily reports and manage office supplies inventory
Qualifications
- Minimum 1 year receptionist or customer service experience
- Strong proficiency with MS Office suite and EMR systems
- Ability to work independently during overnight shifts (10 PM - 6 AM)
- Excellent communication and conflict resolution skills
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required
- Ability to multitask in high-pressure situations
- Valid Maryland driver's license for potential errands