Job Description
Welcome to Apex Administrative Services
We are currently seeking a dedicated and professional Receptionist to join our dynamic team in Columbus, Ohio. This is an urgent hiring opportunity for an organized individual who thrives in a fast-paced environment and takes pride in delivering exceptional customer service.
As the first point of contact for our clients and partners, you will play a crucial role in shaping our company's image. We offer a flexible schedule and a supportive work culture where your contributions are valued.
Responsibilities
- Front Desk Management: Greet all visitors and clients with a professional and welcoming demeanor, ensuring they feel comfortable and informed.
- Communication Hub: Answer and screen incoming calls with efficiency, routing them to the appropriate departments or taking detailed messages.
- Appointment Coordination: Manage the company calendar, schedule meetings, and coordinate logistics for internal and external events.
- Administrative Support: Handle incoming and outgoing mail, manage email inboxes, and perform basic data entry tasks.
- Customer Assistance: Assist visitors with directions and inquiries, providing a seamless experience from arrival to departure.
- Office Maintenance: Maintain the reception area in an organized and tidy condition at all times.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Previous experience as a receptionist or in a customer service role is highly preferred.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Communication: Excellent verbal and written communication skills with a professional phone etiquette.
- Organization: Strong organizational skills with the ability to multi-task and prioritize tasks in a busy office setting.
- Flexibility: Willingness to work flexible hours as needed to support business operations.