Job Description
We are urgently seeking a detail-oriented Data Entry Receptionist to join our dynamic team in Miami, FL. This critical role combines exceptional customer service with precise data management, serving as the first point of contact for our clients and ensuring seamless office operations. If you're a proactive professional with a passion for accuracy and efficiency, we want to meet you!
Our ideal candidate will thrive in a fast-paced environment, handle confidential information with integrity, and contribute to our commitment to excellence. This is an immediate opportunity to grow your career with a forward-thinking company offering competitive benefits and a collaborative workplace culture.
Responsibilities
- Accurately input, update, and maintain client data in CRM and proprietary systems with zero error tolerance
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Greet visitors professionally, schedule appointments, and coordinate meeting logistics
- Process incoming/outgoing correspondence, manage mail, and handle document filing
- Assist with data audits, generate daily reports, and identify process improvements
- Support administrative tasks including supply inventory, travel coordination, and expense reports
- Maintain strict confidentiality of client and company information
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 2 years experience in data entry and receptionist roles
- Proven typing speed of 60+ WPM with 98%+ accuracy
- Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Experience with CRM systems (Salesforce, HubSpot) and database management
- Exceptional organizational skills and ability to prioritize competing tasks
- Professional demeanor with strong verbal/written communication abilities
- Ability to work independently with minimal supervision