Job Description
Join our dynamic team as a Senior Receptionist at Metro Business Solutions! We're seeking a polished professional to serve as the first point of contact for our clients and visitors. This full-time role offers competitive compensation, comprehensive benefits, and a vibrant work environment in Philadelphia's thriving business district. If you excel in multitasking, possess exceptional communication skills, and thrive in fast-paced settings, we want to meet you!
As a key member of our administrative team, you'll manage daily front desk operations, coordinate communications, and contribute to our company's professional image. We provide ongoing training and career growth opportunities for dedicated team members.
Responsibilities
- Manage multi-line phone system and professionally route calls to appropriate departments
- Greet visitors, screen appointments, and maintain secure visitor log system
- Process incoming/outgoing mail and packages with meticulous attention to detail
- Coordinate office calendar, meeting rooms, and executive scheduling
- Assist with office supply inventory and equipment maintenance requests
- Support administrative projects including document preparation and data entry
- Maintain professional reception area appearance and cleanliness standards
Qualifications
- Minimum 3 years of professional receptionist/front desk experience
- Exceptional verbal/written communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Experience with scheduling software (e.g., Calendly, Doodle)
- Ability to multitask in high-pressure environments while maintaining composure
- Strong organizational skills with attention to detail
- Professional demeanor with polished business appearance
- High school diploma or equivalent required; associate's degree preferred