Job Description
Join our dynamic team as a Senior Receptionist at Metropolitan Business Group, a leading financial services firm in the heart of Manhattan. We're seeking a polished and professional individual to be the first point of contact for our prestigious clientele. This full-time role offers competitive compensation, comprehensive benefits, and a vibrant work environment in one of New York's most iconic locations.
As the face of our organization, you'll create exceptional first impressions while managing complex administrative operations. This position requires exceptional multitasking abilities, impeccable communication skills, and a proactive approach to problem-solving in a fast-paced corporate setting.
Responsibilities
- Manage multi-line phone system, screening and directing 50+ calls daily
- Greet and screen all visitors, maintaining visitor log and issuing access badges
- Coordinate complex meeting schedules across 10+ executive calendars
- Process incoming/outgoing mail, packages, and couriers
- Order and maintain office supplies, inventory control systems
- Assist with onboarding process for new hires
- Support HR initiatives including benefits enrollment and documentation
- Manage conference room reservations and equipment setups
Qualifications
- Minimum 3 years experience in corporate reception/front desk role
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional written and verbal communication skills
- Ability to maintain composure under pressure during peak business hours
- Professional appearance and polished business etiquette
- Associates degree or equivalent professional certification
- Experience with multi-line phone systems (Avaya preferred)
- Knowledge of basic office administrative procedures