Job Description
Join our dynamic team at Coastal Business Solutions as a Receptionist with strong Data Entry skills! We're seeking a professional, detail-oriented individual to serve as the first point of contact for our clients while managing critical data operations. This hybrid role combines exceptional customer service with precise administrative support in our fast-paced Virginia Beach headquarters.
Responsibilities
- Manage front desk operations including call screening, visitor greeting, and mail processing
- Accurately enter and maintain client data in CRM and ERP systems
- Coordinate office calendars and schedule appointments for executive staff
- Process incoming/outgoing correspondence and maintain digital filing systems
- Assist with basic bookkeeping tasks and invoice processing
- Support HR functions onboarding documentation and employee records
- Collaborate with team on administrative projects and process improvements
Qualifications
- Minimum 2 years receptionist or administrative experience
- Advanced data entry skills with 10,000+ keystrokes per minute accuracy
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Experience with CRM systems (Salesforce preferred)
- Exceptional verbal/written communication and multitasking abilities
- Associate's degree or relevant certification preferred
- Ability to maintain confidentiality and handle sensitive information
- Positive attitude with problem-solving mindset