Job Description
Join our dynamic team at Metropolitan Business Solutions as a Receptionist with strong data entry capabilities. This pivotal role combines exceptional customer service with precise administrative support in our fast-paced Louisville office. You'll be the first point of contact for clients, visitors, and staff, while maintaining accurate digital records and ensuring seamless office operations. We offer competitive compensation, comprehensive benefits, and a supportive environment for career growth.
Responsibilities
- Manage multi-line phone system, screen calls, and route communications efficiently
- Greet visitors professionally, provide assistance, and coordinate meeting schedules
- Perform accurate data entry for client records, inventory updates, and correspondence
- Manage office supplies inventory and coordinate maintenance requests
- Prepare and distribute correspondence, memos, and confidential documents
- Maintain digital filing systems with strict adherence to data security protocols
- Assist with onboarding processes and new employee orientation materials
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years receptionist or administrative experience
- Proven proficiency in data entry with 10,000+ keystrokes per minute and 98% accuracy
- Expert knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in a fast-paced environment with strict deadlines
- Professional demeanor with strong attention to detail and confidentiality
- Experience with CRM systems (e.g., Salesforce, HubSpot) highly desirable