Job Description
Join our dynamic team at Metropolitan Business Services as a Receptionist with specialized data entry skills. You'll be the first point of contact for high-profile clients while maintaining critical digital records with precision. We're seeking a detail-oriented professional to elevate our front desk operations and ensure seamless administrative workflows in our downtown LA headquarters.
Responsibilities
- Accurately input and maintain client information, financial records, and transaction data in proprietary CRM and accounting systems
- Manage multi-line phone system with exceptional call routing and message handling
- Coordinate complex scheduling across departments using Microsoft Outlook
- Process incoming/outgoing mail and digital communications with confidentiality protocols
- Generate daily/weekly reports using Excel and internal dashboards
- Assist with invoice processing and expense tracking in QuickBooks
- Maintain digital filing systems with 99.9% data integrity
Qualifications
- Minimum 2 years professional data entry experience with 10,000+ keystrokes/minute typing speed
- Expert proficiency in Microsoft Office Suite (Excel pivot tables, Word formatting)
- Experience with CRM systems (Salesforce) and accounting software (QuickBooks)
- Proven ability to handle sensitive information with HIPAA/GDPR compliance understanding
- Exceptional multitasking skills in fast-paced environments
- Associate's degree in Business Administration or related field preferred
- Advanced knowledge of filing systems (digital and physical)
- Spanish language fluency highly desirable