Job Description
Join our dynamic team at Pinnacle Business Solutions as a Receptionist with advanced data entry capabilities. We're seeking a polished professional to serve as the first point of contact while maintaining accurate digital records. This hybrid role blends exceptional customer service with precise data management in our fast-paced Charlotte headquarters. Enjoy competitive compensation, comprehensive benefits, and opportunities for growth in a collaborative environment.
Responsibilities
- Manage front desk operations including call routing, visitor greeting, and mail processing
- Enter, update, and maintain client data with 99.9% accuracy in CRM systems
- Coordinate meeting schedules and conference room reservations for 20+ staff
- Process incoming/outgoing correspondence and digital documentation
- Assist with administrative tasks including report generation and invoice processing
- Support HR functions onboarding paperwork and employee records management
Qualifications
- Minimum 2 years receptionist experience with proven data entry proficiency
- Expertise in Microsoft Office Suite (Excel, Word, Outlook)
- 65+ WPM typing speed with 10-key numeric pad accuracy
- Exceptional communication skills and professional demeanor
- Ability to multitask in high-pressure environments
- Associates degree in Business Administration or related field preferred
- Experience with Salesforce or similar CRM platforms