Job Description
Join our dynamic team at Charlotte Business Solutions as a Receptionist with specialized data entry skills! We're seeking a professional multitasker to serve as the first point of contact while managing critical data operations. This hybrid role combines exceptional customer service with precise data management in our modern downtown Charlotte office.
Responsibilities
- Manage front desk operations including call screening, visitor greeting, and mail distribution
- Perform accurate data entry into CRM and ERP systems with daily target compliance
- Schedule appointments and coordinate meeting logistics for executive team
- Maintain digital and physical filing systems with strict confidentiality protocols
- Process incoming/outgoing correspondence and manage office supply inventory
- Generate daily/weekly reports using Microsoft Office Suite
- Collaborate with accounting department for invoice processing
Qualifications
- Minimum 2 years receptionist or administrative experience
- Proven data entry expertise (10,000+ keystrokes per hour with 98% accuracy)
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Experience with CRM systems (Salesforce preferred)
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environment
- High school diploma or equivalent required