Job Description
Join our award-winning hospitality team as a Weekend Receptionist in the heart of New Orleans! We're seeking a polished professional to manage our front desk operations during peak weekend hours. This is an immediate opportunity for career growth in a dynamic environment where your exceptional customer service skills will shine. Enjoy competitive pay, flexible scheduling, and a supportive team culture in one of America's most vibrant cities.
Responsibilities
- Manage front desk operations including guest check-ins, check-outs, and reservation management
- Handle incoming calls and correspondence with professionalism and efficiency
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and maintain accurate financial records
- Uphold brand standards through exceptional guest interactions
- Assist with weekend event coordination and VIP guest services
Qualifications
- Minimum 1 year experience in customer service or front desk role
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and problem-solving abilities
- Flexibility to work weekends (Saturday/Sunday) and holidays
- Basic knowledge of New Orleans tourism and attractions preferred