Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group in Mesa, AZ! We're seeking a polished professional to manage front desk operations during evening hours with flexible scheduling options. Ideal for students or individuals seeking work-life balance, this role offers competitive compensation and a supportive environment. As the first point of contact, you'll embody our commitment to exceptional guest experiences while handling administrative tasks with precision. Enjoy a collaborative workplace where your contributions make a tangible impact.
Responsibilities
- Manage front desk operations during evening shifts (6 PM - 2 AM)
- Answer multi-line phone system and route calls professionally
- Process guest check-ins/checkouts using hotel management software
- Coordinate maintenance requests and emergency protocols
- Handle light administrative tasks including filing and scheduling
- Maintain security protocols and monitor access control systems
- Assist with event setup and special requests as needed
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and reservation systems
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to cover varying shifts including weekends
- Valid Arizona driver's license (for errands)
- Bilingual (English/Spanish) highly desirable