Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a professional and energetic individual to manage front desk operations during evening hours. This is an immediate opportunity for someone who thrives in fast-paced environments and values exceptional customer service. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture. Apply today to start your rewarding career journey!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle phone calls, emails, and digital communications with professionalism
- Maintain accurate guest records and reservation systems
- Coordinate with security and maintenance teams during overnight hours
- Process payments and manage cash handling procedures
- Ensure lobby and common areas remain clean and welcoming
- Assist with emergency protocols and incident reporting
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, RMS)
- Strong communication and multitasking abilities
- Ability to work independently during overnight shifts
- Basic knowledge of security protocols and emergency procedures
- Flexibility to work weekends and holidays as needed
- Valid driver's license preferred