Job Description
Join our dynamic team as a Receptionist at Metro Solutions Group, where professionalism meets innovation. We're seeking a detail-oriented individual to serve as the first point of contact for our Baltimore headquarters. This full-time role combines exceptional customer service with precise data management, ensuring seamless operations and positive client experiences. If you thrive in fast-paced environments and possess strong administrative skills, we invite you to apply and grow with us.
Responsibilities
- Manage front desk operations including call routing, visitor greeting, and mail processing
- Perform accurate data entry and record maintenance in CRM systems
- Coordinate office calendars and schedule appointments for executive team
- Assist with onboarding processes including new employee paperwork
- Handle confidential information with discretion and security protocols
- Collaborate with administrative team on office supply inventory
- Support event planning and meeting coordination logistics
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years receptionist or administrative experience
- Proficient in data entry with 10-key typing skills (60+ wpm)
- Advanced knowledge of Microsoft Office Suite (Outlook, Excel, Word)
- Exceptional communication and interpersonal abilities
- Ability to multitask in high-pressure environments
- Experience with CRM systems (e.g., Salesforce, HubSpot)
- Strong organizational skills with attention to detail