Job Description
Are you a professional and organized individual looking to make a meaningful impact in a dynamic corporate environment?
Horizon Business Group is seeking a highly skilled Receptionist to join our front-line team in Columbus, Ohio. We pride ourselves on a culture of excellence and are looking for a candidate who embodies our core values of integrity, efficiency, and hospitality.
In this pivotal role, you will be the first point of contact for our clients and employees, setting the tone for their entire experience with our organization.
Responsibilities
- Manage the main reception area with a focus on exemplary customer service and a welcoming demeanor for all visitors.
- Answer, screen, and direct incoming calls with clarity, accuracy, and professionalism.
- Handle mail, packages, and courier deliveries with strict attention to detail and security protocols.
- Assist with calendar management and meeting room coordination, ensuring schedules are optimized.
- Maintain office supplies inventory and proactively place orders to ensure operational continuity.
- Greet and direct guests, providing directions and assistance to ensure a seamless onboarding process.
- Perform basic data entry and administrative filing tasks to support the wider office team.
Qualifications
- Minimum of 2 years of experience in a professional receptionist or administrative support role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and modern phone systems.
- Strong verbal and written communication skills with a polished phone voice.
- Ability to multi-task and manage high-pressure situations gracefully under tight deadlines.
- High school diploma or GED required; Associate’s degree preferred.
- Experience with CRM software is a significant plus.