Job Description
Join our dynamic team at Urban Hospitality Group as a Receptionist and be the welcoming face of our premium New Orleans location! We're seeking energetic individuals with a passion for exceptional customer service to provide first impressions that last. Enjoy flexible scheduling options while supporting our vibrant hospitality environment. No prior experience required – we provide comprehensive training to set you up for success!
As a key member of our front desk team, you'll manage guest interactions, coordinate communications, and maintain an organized reception area. This role offers growth opportunities within our expanding portfolio of luxury properties in the heart of the French Quarter.
Responsibilities
- Warmly greet and assist all visitors with professionalism and enthusiasm
- Manage incoming calls and direct communications to appropriate personnel
- Coordinate scheduling and calendar management for executive team
- Maintain tidy reception area and ensure professional presentation
- Handle basic administrative tasks including filing and data entry
- Assist with event coordination and guest inquiries
- Collaborate with housekeeping and security teams for seamless operations
Qualifications
- High school diploma or equivalent (no experience required)
- Exceptional communication and interpersonal skills
- Proficient with basic office technology (phones, email, scheduling software)
- Ability to multitask in a fast-paced environment
- Punctual with strong time management capabilities
- Positive attitude and problem-solving mindset
- Willingness to work flexible shifts including evenings/weekends
- Basic knowledge of New Orleans tourism preferred but not required