Job Description
We are seeking a dynamic and detail-oriented Receptionist & Data Entry Specialist to join our team in Los Angeles. In this pivotal role, you will serve as the face of Apex Professional Services, managing front-desk operations while ensuring accurate and efficient data management for our internal systems. If you thrive in a fast-paced environment and possess exceptional organizational skills, we want to meet you.
As a key member of our administrative team, you will bridge the gap between client relations and internal operations, ensuring seamless communication and data integrity across the board.
Responsibilities
- Front Desk Management: Greet visitors and clients with a professional demeanor, manage the reception area, and direct inquiries to the appropriate departments.
- Data Entry & Management: Input, verify, and update client and employee information into our CRM and database systems with 99% accuracy.
- Communication: Handle incoming calls, screen and route them efficiently, and take detailed messages when necessary.
- Administrative Support: Assist with scheduling appointments, managing calendars, and preparing meeting packets.
- File Management: Organize both physical and digital filing systems to ensure easy retrieval of documents.
- Inventory & Supplies: Monitor office supply levels and place orders as needed to maintain office operations.
- Mail & Logistics: Sort and distribute incoming mail, packages, and deliveries promptly.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Business Administration or a related field is a plus.
- Experience: Minimum of 2 years of experience in a receptionist or administrative support role, with proven data entry proficiency.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software (e.g., Salesforce, HubSpot) is highly desirable.
- Attention to Detail: Exceptional ability to spot errors in data and maintain high standards of accuracy.
- Communication: Excellent verbal and written communication skills in English.
- Reliability: Must be punctual, professional, and able to work independently with minimal supervision.