Job Description
We are seeking a highly organized and professional Receptionist & Data Entry Specialist to join our growing team in Raleigh. In this hybrid role, you will be the first point of contact for our clients and partners while ensuring our internal data systems are accurate and up-to-date. We offer daily pay options, allowing you to access your earnings when you need them.
At Raleigh Operations Group, we pride ourselves on a supportive work environment where your contributions directly impact our efficiency and client satisfaction.
Responsibilities
- Front Desk Management: Greet and welcome visitors with a professional demeanor, directing them appropriately and managing the reception area.
- Phone & Email Support: Answer incoming calls in a polite and efficient manner, screening and transferring to the correct departments.
- Data Entry: Enter and update customer and company information into our database and spreadsheets with a focus on accuracy and speed.
- Calendar Management: Schedule appointments, meetings, and conference room bookings while sending reminders to attendees.
- Document Management: File, scan, and organize physical and digital documents to ensure easy retrieval.
- Office Coordination: Assist with office supply inventory and coordinate with vendors for maintenance or deliveries.
- Customer Service: Address inquiries from staff or clients promptly and resolve any minor issues.
Qualifications
- Education: High School Diploma or GED required.
- Experience: Minimum of 1-2 years of experience in a receptionist or administrative support role.
- Tech Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and basic data entry software.
- Typing: Fast and accurate typing speed (minimum 40 WPM).
- Communication: Excellent verbal and written communication skills.
- Organization: Strong attention to detail and the ability to prioritize tasks in a busy environment.
- Reliability: Punctual and dependable with a professional work ethic.