Job Description
Join our dynamic team at Metropolitan Solutions Group as a Receptionist/Data Entry Specialist! We're seeking a polished professional to serve as the first point of contact for our Baltimore headquarters. This full-time role combines exceptional customer service with precise administrative support, offering competitive compensation and growth opportunities in a collaborative environment.
Responsibilities
- Manage front desk operations including call screening, visitor greeting, and mail processing
- Perform accurate data entry into CRM and company databases with 99%+ precision
- Schedule appointments and maintain digital calendars for executive team
- Process incoming/outgoing correspondence and maintain filing systems
- Assist with onboarding documentation and HR paperwork
- Collaborate with administrative team on projects and process improvements
Qualifications
- Minimum 2 years receptionist or administrative experience
- Proven data entry proficiency with 60+ WPM typing speed
- Expertise in Microsoft Office Suite (Outlook, Excel, Word)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Associate degree or equivalent certification preferred
- Experience with Salesforce or similar CRM systems