Job Description
Join our dynamic team as a Receptionist at Detroit Metro Business Solutions! We're seeking a professional, tech-savvy individual to serve as the first point of contact for our clients. This full-time role combines exceptional customer service with precise data entry responsibilities in a fast-paced downtown Detroit environment. If you thrive in administrative settings and possess strong organizational skills, apply today to become an integral part of our growing team.
Responsibilities
- Manage multi-line phone system, accurately route calls, and take detailed messages
- Perform daily data entry tasks using Microsoft Office Suite with 99% accuracy
- Greet visitors warmly, schedule appointments, and maintain reception area appearance
- Process incoming/outgoing mail, packages, and office supplies inventory
- Assist with administrative tasks including document scanning, filing, and report generation
- Update and maintain client databases in CRM systems
- Coordinate office calendars and meeting room reservations
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years receptionist or administrative experience
- Proficient in Microsoft Office (Word, Excel, Outlook) and data entry software
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations with attention to detail
- Professional demeanor with strong organizational abilities
- Basic knowledge of office equipment (printers, scanners, phone systems)
- Valid Michigan driver's license (if occasional off-site tasks required)