Job Description
Join our award-winning team as the first point of contact for guests and staff at our premier Las Vegas resort. We're seeking a polished and professional Receptionist to deliver exceptional service while managing front desk operations. This full-time position offers immediate hiring with competitive benefits and growth opportunities in the heart of the entertainment capital.
Responsibilities
- Manage guest check-in/check-out procedures with speed and accuracy
- Handle multi-line phone system and route calls to appropriate departments
- Coordinate room reservations and manage booking systems
- Process payments and maintain financial transaction records
- Assist with guest inquiries and resolve complaints promptly
- Collaborate with housekeeping and maintenance teams
- Monitor security systems and manage access control
Qualifications
- Minimum 2 years front desk or hospitality experience
- Proficiency in Opera PMS or similar hotel management software
- Exceptional communication and multitasking abilities
- Strong problem-solving and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent required
- Valid Nevada driver's license preferred