Job Description
Join our award-winning team as a Weekend Receptionist at the heart of New Orleans' vibrant hospitality scene! We're seeking a polished professional to deliver exceptional guest experiences during our busiest weekend shifts. This is an immediate opportunity to showcase your customer service skills in a dynamic environment with growth potential. Enjoy competitive pay, flexible scheduling, and the chance to become an integral part of our renowned guest-first culture. Apply now to start your journey with us!
Responsibilities
- Manage front desk operations with professionalism during weekend shifts (Sat-Sun)
- Handle guest check-ins/check-outs efficiently using hotel management software
- Coordinate with housekeeping and maintenance teams for seamless service delivery
- Answer multi-line phone calls and manage reservation inquiries
- Process payments and maintain accurate financial records
- Assist with event coordination and VIP guest requests
- Maintain clean, organized reception area at all times
Qualifications
- Minimum 1 year front desk/reception experience in hospitality
- Proficiency with PMS systems (e.g., Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Valid Louisiana hospitality certification preferred
- Flexible weekend availability (including holidays)
- Basic knowledge of New Orleans tourism attractions
- Professional appearance and customer-first mindset