Job Description
Join our award-winning team as a Night Shift Receptionist in the vibrant heart of Austin! We're seeking a polished professional to manage our front desk operations during evening hours with unmatched flexibility. This role offers competitive pay, comprehensive benefits, and the chance to work in a dynamic environment where your organizational skills and customer service excellence shine. Enjoy a 4-day work week with rotating schedules that adapt to your lifestyle while supporting high-profile clients and events.
Responsibilities
- Manage front desk operations during night shift, greeting clients and visitors with exceptional professionalism
- Handle multi-line phone systems, screen calls, and route communications effectively
- Coordinate meeting room bookings and administrative calendar management
- Process guest check-ins/check-outs and manage access control systems
- Assist with event coordination and VIP client reception duties
- Maintain security protocols and emergency response procedures
- Collaborate with day-shift team for seamless operations handover
Qualifications
- Minimum 2 years experience in hospitality or corporate reception roles
- Exceptional communication and interpersonal skills
- Proficiency in Microsoft Office Suite and reservation systems
- Ability to work independently during off-hours with minimal supervision
- Flexibility to adapt to changing schedules and high-pressure situations
- Valid Texas driver's license and reliable transportation
- Basic knowledge of Austin tourism and local attractions