Job Description
Join our dynamic team as a Night Shift Receptionist in Wichita's premier hospitality district! We're seeking a professional and reliable individual to manage front desk operations during evening hours. This immediate opportunity offers competitive compensation, comprehensive benefits, and a supportive work environment. Ideal for night owls who excel in customer service and thrive in fast-paced settings.
Responsibilities
- Manage front desk operations during evening shifts (10 PM - 6 AM)
- Handle guest check-ins/checkouts and resolve inquiries promptly
- Operate phone systems, manage reservations, and process payments
- Maintain security protocols and monitor access control systems
- Coordinate with housekeeping and security teams for seamless operations
- Prepare shift reports and maintain accurate documentation
- Uphold brand standards through exceptional customer service
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front desk or customer service experience
- Strong communication and conflict resolution skills
- Proficiency in hotel management software (e.g., Opera, Cloudbeds)
- Ability to multitask in high-pressure situations
- Flexibility to work nights, weekends, and holidays
- Basic knowledge of emergency procedures
- Valid Kansas driver's license preferred