Job Description
Join our award-winning medical team as a Receptionist at Pacific Coast Medical Group! We're seeking a professional, energetic individual to be the first point of contact for our patients in our state-of-the-art Long Beach facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a daily impact. If you thrive in fast-paced settings and excel at creating welcoming experiences, apply today!
Responsibilities
- Manage multi-line phone system with exceptional call handling and transfer protocols
- Coordinate patient appointments using advanced scheduling software
- Process insurance verifications and maintain accurate patient records
- Greet patients warmly, collect co-pays, and manage check-in/check-out procedures
- Manage office inventory and coordinate supply replenishment
- Support administrative tasks including data entry and correspondence
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- Minimum 2 years of front desk/reception experience in healthcare setting
- Proficiency in Electronic Health Records (EHR) systems (Epic preferred)
- Exceptional communication skills with multilingual abilities a plus
- Expertise in Microsoft Office Suite and scheduling software
- Strong attention to detail with high accuracy in data entry
- Ability to multitask efficiently in high-pressure environments
- Valid California Driver's License and reliable transportation
- COVID-19 vaccination required