Job Description
Join our award-winning healthcare team as a Front Desk Receptionist! We're seeking a warm, professional individual to create exceptional first impressions for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive environment in Fresno's fastest-growing medical practice. If you're passionate about customer service and thrive in dynamic settings, apply today!
Responsibilities
- Manage patient check-in/out procedures with accuracy and efficiency
- Answer multi-line phone system and triage calls to appropriate departments
- Coordinate appointment scheduling and maintain electronic calendars
- Process insurance verification and collect co-pays
- Assist with medical record management and data entry
- Prepare patient charts and maintain organized front desk area
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years front desk/reception experience preferred
- Proficiency in medical scheduling software (e.g., Epic, Athena)
- Exceptional communication and interpersonal skills
- Strong multitasking abilities with attention to detail
- Basic knowledge of HIPAA compliance
- Professional appearance and positive attitude
- Spanish bilingual a plus