Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Albuquerque! We're seeking a professional, detail-oriented individual to manage our front desk operations during evening hours. This is an immediate opportunity for a dedicated candidate who thrives in fast-paced environments and values patient-centered care. Enjoy competitive pay, comprehensive benefits, and a supportive work culture.
Responsibilities
- Manage front desk operations during night shift, including call handling, appointment scheduling, and visitor management
- Maintain accurate patient records using EHR systems and ensure HIPAA compliance
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Process billing inquiries, insurance verification, and payment collections
- Prepare and distribute daily reports, correspondence, and administrative documents
- Oversee facility security protocols and emergency response procedures
- Train and orient new staff on front desk protocols and systems
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years experience in medical/administrative reception
- Proficiency in EHR systems (Epic, Cerner) and Microsoft Office Suite
- Strong multitasking abilities with exceptional time management skills
- Certification in Medical Office Administration (CMAA) or equivalent preferred
- Ability to work independently with minimal supervision during night shift
- Valid New Mexico driver's license and reliable transportation
- Flexible schedule availability including weekends and holidays