Job Description
Join our dynamic healthcare team as a Receptionist at Mountain View Medical Center! We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. This full-time role offers competitive compensation, comprehensive benefits, and a supportive work environment in the heart of Colorado Springs. If you're passionate about exceptional customer service and thrive in a fast-paced setting, we encourage you to apply today!
Responsibilities
- Manage front desk operations including patient check-in, appointment scheduling, and call routing
- Maintain accurate patient records using our EMR system with strict confidentiality protocols
- Coordinate with clinical staff to ensure seamless patient flow and efficient clinic operations
- Process insurance verifications and collect co-payments while maintaining financial accuracy
- Handle administrative tasks such as filing, data entry, and inventory management
- Uphold HIPAA compliance and maintain a clean, welcoming reception area
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years of customer service or administrative experience
- Proficiency with Microsoft Office Suite and electronic health records (EHR) systems
- Exceptional communication skills with ability to multitask in high-pressure situations
- Strong organizational skills and attention to detail
- Basic medical terminology knowledge preferred
- Ability to pass background check and drug screening