Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Downtown Chicago Medical Center! We're seeking a polished professional to create exceptional first impressions for our diverse patient population. Enjoy a supportive environment with competitive pay and flexible scheduling while contributing to world-class patient care.
Our state-of-the-art facility in the heart of downtown offers free parking and a collaborative culture where your administrative expertise directly impacts patient satisfaction. Perfect for students or professionals seeking work-life balance!
Responsibilities
- Manage multi-line phone system with exceptional call handling and message routing
- Greet and register patients with warm professionalism while collecting accurate information
- Maintain immaculate front desk appearance and manage office supplies inventory
- Coordinate appointment scheduling using Epic EMR system with precision
- Process insurance verifications and assist with basic billing inquiries
- Support administrative team with document scanning, filing, and data entry
- Facilitate seamless communication between patients and clinical staff
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication skills in English; bilingual Spanish a plus
- Ability to multitask in fast-paced healthcare environment
- Professional demeanor with strong attention to detail
- Flexibility to work evenings and weekends (20-25 hours/week)
- Background check and drug screen required