Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Solutions Group! This pivotal role combines exceptional customer service with precise data management in our fast-paced Philadelphia headquarters. You'll be the first point of contact for after-hours clients, ensuring seamless operations while maintaining accurate digital records. We offer competitive pay, comprehensive benefits, and a supportive environment for career growth. Night shift differential included!
Why Join Us?
• Competitive hourly rate with night shift premium
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
Responsibilities
- Manage front desk operations during night shift (10 PM - 6 AM), greeting visitors and handling inquiries
- Perform accurate data entry of client information, appointment logs, and correspondence
- Coordinate with security team and building management for after-hours access
- Operate multi-line phone system and route emergency calls appropriately
- Maintain digital filing systems and ensure data integrity across platforms
- Assist with administrative tasks including document scanning and report generation
- Monitor building systems and escalate maintenance issues promptly
Qualifications
- Minimum 1 year experience in receptionist or administrative role
- Proficient in data entry with 10,000+ keystrokes per hour and 98% accuracy
- Expertise in Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional communication and customer service skills
- Ability to work independently during night shift with minimal supervision
- High school diploma or equivalent; associate degree preferred
- Experience with CRM systems (e.g., Salesforce) preferred
- Flexibility to cover occasional weekend shifts