Job Description
Join our dynamic team as a Night Shift Receptionist and become the first point of contact for our Columbus operations. This role combines exceptional customer service with precise data management in a 24/7 environment. You'll manage front-desk operations, maintain digital records, and support administrative workflows while ensuring seamless communication across departments. Our ideal candidate thrives in overnight settings and values accuracy in every task.
Responsibilities
- Manage front-desk operations including call screening, visitor greeting, and mail processing during overnight shifts
- Perform accurate data entry for client records, scheduling updates, and inventory management
- Coordinate multi-departmental communications and emergency protocols during off-hours
- Maintain digital filing systems with strict confidentiality and organizational standards
- Process transactions and administrative tasks using proprietary software and Microsoft Office Suite
- Support end-of-day reporting and system reconciliation for daily operations
Qualifications
- Minimum 1 year receptionist or administrative experience with night shift availability
- Proficient in data entry with 10,000+ keystrokes per hour and 95% accuracy
- Expertise in Microsoft Office Suite (Outlook, Excel, Word) and CRM platforms
- Exceptional verbal/written communication and conflict resolution skills
- Ability to work independently with minimal supervision in overnight settings
- High school diploma or equivalent; associate's degree preferred
- Valid Ohio driver's license for occasional errands