Job Description
Join our dynamic team as a Night Shift Receptionist where you'll be the first point of contact for our clients while managing critical data operations. This role offers a unique opportunity to excel in customer service and administrative tasks during evening hours. We provide competitive compensation, comprehensive training, and a supportive environment for career growth.
Responsibilities
- Manage front desk operations including call screening, message routing, and visitor greeting during night shifts
- Perform accurate data entry into CRM and proprietary systems while maintaining confidentiality
- Coordinate with overnight staff to ensure seamless information flow and operational continuity
- Handle administrative tasks including scheduling, document processing, and report generation
- Maintain organized filing systems for both physical and digital records
- Respond to after-hours client inquiries with professionalism and problem-solving skills
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proven data entry proficiency with 45+ WPM typing speed
- Advanced knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional communication and multitasking abilities
- Ability to work independently during night shifts with minimal supervision
- High school diploma or equivalent required
- Experience with medical or administrative databases preferred