Job Description
Join our dynamic team as a Night Shift Receptionist where precision meets professionalism! This hybrid role combines exceptional customer service with accurate data management in a high-energy environment. You'll be the first point of contact for our overnight clients while maintaining critical digital records. Perfect for detail-oriented night owls seeking career growth in Chicago's thriving business district.
Responsibilities
- Manage multi-line phone system and direct calls to appropriate departments
- Enter, update, and verify client data in CRM systems with 99% accuracy
- Greet and assist after-hours visitors with professional courtesy
- Process incoming/outgoing correspondence and documents
- Monitor security systems and access logs during overnight shifts
- Generate daily reports using Excel and proprietary software
- Coordinate with international teams across time zones
Qualifications
- Minimum 2 years receptionist or data entry experience
- Proficient in MS Office Suite (Excel, Word, Outlook)
- Ability to type 50+ WPM with error-free data entry
- Exceptional communication and multitasking skills
- Comfortable working independently overnight (10 PM - 6 AM)
- High school diploma or equivalent required
- Experience with CRM systems (Salesforce preferred)