Job Description
Join our dynamic team as a Night Shift Receptionist at MetroCorp Solutions, where your administrative prowess and data entry precision will drive our overnight operations. This pivotal role combines exceptional client-facing skills with meticulous data management in a fast-paced corporate environment. Enjoy competitive compensation, comprehensive benefits, and a supportive culture that values night shift professionals.
Responsibilities
- Manage high-volume inbound/outbound calls and digital communications during night shift hours
- Perform accurate data entry and record-keeping in CRM and ERP systems
- Coordinate office logistics including scheduling, mail processing, and supply inventory
- Uphold strict confidentiality protocols for sensitive client and company information
- Act as primary point of contact for after-hours emergencies and vendor communications
- Generate daily operational reports using Microsoft Office Suite
Qualifications
- Minimum 2 years receptionist or administrative experience with night shift availability
- Proven data entry skills with 10,000+ keystrokes per minute and 98% accuracy
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Exceptional multitasking abilities in high-pressure environments
- Strong problem-solving and conflict resolution skills
- High school diploma or equivalent; Associate's degree preferred