Job Description
Join MetroHub Solutions as a Night Shift Receptionist and become the cornerstone of our after-hours operations! We're seeking a detail-oriented professional to manage front-desk duties while handling critical data entry tasks in a fast-paced environment. This role combines exceptional customer service with precise administrative support, ensuring seamless operations during evening hours. Enjoy competitive compensation, comprehensive benefits, and a supportive team culture that values accuracy and efficiency. If you thrive in nighttime settings and excel at multitasking, apply today to elevate your career with us!
Responsibilities
- Manage front-desk operations including call screening, visitor greeting, and mail distribution during night shifts
- Perform accurate data entry for client records, inventory updates, and transaction logs
- Coordinate with overnight staff to relay urgent communications and schedule adjustments
- Maintain digital filing systems with meticulous attention to detail and confidentiality
- Process incoming/outgoing communications via email, phone, and digital platforms
- Generate daily operational reports and analytics for morning management review
- Uphold security protocols including access control and sensitive information handling
Qualifications
- Minimum 2 years of receptionist or administrative support experience
- Proven data entry proficiency with 10,000+ keystrokes per hour and 99% accuracy
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional verbal/written communication skills and professional demeanor
- Ability to work independently with minimal supervision during night hours
- Experience with CRM systems (Salesforce preferred) and database management
- Strong problem-solving skills and adaptability to changing priorities
- High school diploma or equivalent; relevant certifications a plus