Job Description
Join our dynamic team as a Night Shift Receptionist where precision meets professionalism! This pivotal role combines exceptional customer service with critical data entry tasks in a fast-paced environment. You'll be the first point of contact for our clients while maintaining accurate digital records. We offer competitive compensation, comprehensive benefits, and a supportive culture that values growth and work-life balance. Perfect for detail-oriented night owls seeking stability in Miami's thriving business district.
Responsibilities
- Manage high-volume data entry with 99.8% accuracy for client records and transactions
- Provide exceptional customer service via phone, email, and in-person during night hours
- Coordinate office operations including scheduling, mail handling, and supply management
- Maintain strict confidentiality of sensitive client and company information
- Utilize Microsoft Office Suite (Excel, Word, Outlook) for daily tasks
- Collaborate with cross-functional teams during overnight handovers
- Process incoming/outgoing communications and prioritize urgent matters
Qualifications
- Minimum 1 year experience in data entry with 10,000+ keystrokes/minute
- Proven receptionist or customer service background
- Proficiency in Microsoft Office Suite and data management software
- Exceptional typing accuracy and attention to detail
- Strong communication skills in English (bilingual Spanish preferred)
- Ability to work independently during night shift hours (10 PM - 6 AM)
- High school diploma or equivalent (college degree a plus)