Job Description
Join Our 24/7 Operations Team
Are you a reliable professional looking for a night shift opportunity in the heart of Philadelphia? Premier Support Services is currently seeking a dedicated Night Shift Receptionist to manage our front desk operations and ensure our clients receive exceptional service around the clock.
In this pivotal role, you will be the first point of contact for our after-hours visitors and callers. We pride ourselves on a modern, fast-paced environment where your organizational skills and communication abilities will make a direct impact on our daily success.
Responsibilities
- Manage the Front Desk: Greet and welcome visitors, vendors, and employees professionally, ensuring a secure and organized reception area.
- Multi-Line Phone System: Handle incoming calls efficiently, route inquiries to the appropriate departments, and take accurate messages.
- Data Entry & Documentation: Maintain accurate logs of visitors, manage incoming mail/packages, and update digital records in real-time.
- Access Control: Monitor security access points, verify visitor credentials, and manage keycard systems.
- General Administrative Support: Assist with after-hours filing, photocopying, and other ad-hoc office tasks as needed.
- Issue Resolution: Address and resolve basic visitor questions or concerns promptly to maintain a positive atmosphere.
Qualifications
- High School Diploma: Minimum requirement; Associate’s degree preferred.
- Experience: Proven experience in a receptionist or front desk role, preferably in a corporate or night-shift environment.
- Availability: Must be available to work rotating night shifts (e.g., 10 PM - 6 AM or 11 PM - 7 AM).
- Communication Skills: Excellent verbal and written communication skills with a professional telephone manner.
- Technical Proficiency: Proficient in Microsoft Office Suite and standard office equipment.
- Interpersonal Skills: Ability to remain calm and professional under pressure while providing top-tier customer service.