Job Description
Are you a detail-oriented professional seeking a rewarding role in the heart of Miami? Miami Metro Medical Center is currently seeking a dedicated Night Shift Receptionist to join our 24/7 operations team. We pride ourselves on providing exceptional patient care and maintaining a secure environment around the clock. If you thrive in a fast-paced environment and want to make a difference during the night shift, we want to hear from you.
As our Night Receptionist, you will be the first point of contact for patients and visitors arriving after hours. Your role is crucial in ensuring smooth operations, maintaining security protocols, and providing a welcoming atmosphere regardless of the time. We offer a competitive hourly rate, comprehensive benefits, and a supportive team environment.
Responsibilities
- Manage the front desk during night hours, ensuring professional and courteous communication with patients, visitors, and staff.
- Monitor building security systems, including access control and CCTV, to ensure the safety of the facility.
- Process incoming calls, messages, and inquiries with high efficiency and empathy.
- Assist with patient check-in processes, verification of identity, and updating electronic health records as needed.
- Coordinate with on-call medical staff and security personnel for any emergencies or facility maintenance issues.
- Maintain the cleanliness and organization of the front lobby and common areas throughout the night.
Qualifications
- High school diploma or GED required.
- Previous experience in a receptionist or administrative support role preferred.
- Must be available to work rotating night shifts, including weekends and holidays.
- Strong interpersonal and verbal communication skills.
- Proficiency in Microsoft Office Suite and hospital management software.
- Ability to remain calm and composed in emergency situations.