Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Mesa Medical Center! This critical role ensures seamless patient experiences during evening hours while maintaining a professional and welcoming atmosphere. You'll be the first point of contact for patients, visitors, and staff, providing exceptional service and administrative support in a fast-paced environment. We offer competitive compensation, comprehensive benefits, and opportunities for career growth in Mesa's premier medical facility.
Responsibilities
- Manage front desk operations during evening shifts (6 PM - 6 AM)
- Greet patients, verify insurance information, and check-in/out efficiently
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain accurate patient records
- Coordinate with security and emergency services after hours
- Process payments and manage financial transactions securely
- Maintain a clean, organized, and professional reception area
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 1 year experience in customer service or administrative role
- Proficiency with Microsoft Office Suite and electronic health records (EHR)
- Strong multitasking abilities and attention to detail
- Excellent communication and interpersonal skills
- Ability to remain calm under pressure during emergency situations
- Flexibility to work nights, weekends, and holidays as needed