Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at CityCenter Health Group! This premium opportunity offers competitive pay, comprehensive benefits, and a dynamic environment where your professionalism shines. We're seeking a dedicated night owl to be the first point of contact for our patients after hours. If you thrive in quiet settings with meaningful impact, this role is your gateway to excellence in patient-centered care.
Responsibilities
- Manage high-volume call center operations during night shift hours
- Coordinate patient admissions and emergency protocols with precision
- Maintain secure patient records using EMR systems
- Oversee after-hours facility security and access control
- Process insurance verifications and billing documentation
- Collaborate with on-call medical teams for urgent patient needs
- Prepare daily operational reports for morning staff
Qualifications
- Minimum 2 years medical reception experience required
- EMR/EHR proficiency (Epic or Cerner preferred)
- BLS/CPR certification or willingness to obtain
- Exceptional written and verbal communication skills
- Ability to remain calm under emergency situations
- Advanced knowledge of HIPAA compliance protocols
- Available to work flexible night shifts (10 PM - 6 AM)