Job Description
Join our dynamic team as a Night Shift Receptionist and become the first point of contact for our high-end clients! We offer competitive pay, comprehensive benefits, and a supportive work environment. Immediate openings available for dedicated professionals seeking stable night shift careers in Charlotte's vibrant hospitality sector.
Responsibilities
- Manage front desk operations with exceptional professionalism during evening hours
- Handle multi-line phone systems and prioritize client communications
- Coordinate guest check-ins/check-outs using digital reservation systems
- Maintain secure visitor logs and issue access credentials
- Perform administrative tasks including scheduling and document management
- Resolve client inquiries with empathy and problem-solving skills
- Collaborate with security team for overnight facility safety protocols
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and reservation software
- Exceptional verbal communication and conflict resolution abilities
- Ability to work independently during late-night hours
- High school diploma or equivalent required
- Valid North Carolina driver's license preferred
- Flexibility to work weekends and holidays
- Basic first aid certification a plus