Job Description
Join our dynamic team as a Night Shift Receptionist at Frontier Hospitality Group, where your professionalism sets the standard for our guests. This immediate opening offers a competitive hourly rate and the opportunity to excel in a fast-paced environment. We're seeking a dedicated individual to manage our front desk operations overnight, ensuring seamless service and security. Enjoy flexible scheduling, comprehensive benefits, and a supportive workplace culture. Apply now to kickstart your hospitality career!
Responsibilities
- Manage front desk operations during overnight hours (10 PM - 6 AM)
- Handle guest check-ins/check-outs using our proprietary PMS system
- Monitor security cameras and respond to emergency protocols
- Coordinate with night staff for maintenance and guest requests
- Maintain accurate logs for incidents and guest communications
- Process payments and reconcile nightly reports
- Ensure common areas are secure and well-maintained
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in hospitality management software (e.g., Opera)
- Exceptional communication and conflict resolution skills
- Ability to remain alert and make sound decisions during overnight hours
- Valid Arizona driver's license and reliable transportation
- Ability to stand/walk for extended periods
- Flexibility to work weekends and holidays
- Basic first aid/CPR certification preferred