Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Services! We're seeking a polished professional to manage our front desk operations during evening hours. This immediate full-time role offers competitive compensation, career growth opportunities, and the chance to be the first point of contact for our esteemed guests. If you thrive in fast-paced environments and excel at multitasking, apply now to become an integral part of our award-winning hospitality team.
Responsibilities
- Manage front desk operations including check-in/check-out procedures for guests
- Answer and direct incoming calls with exceptional professionalism
- Coordinate with housekeeping and security teams for seamless operations
- Handle guest inquiries, complaints, and special requests with diplomacy
- Maintain accurate records of reservations and guest communications
- Process payments and manage cash handling procedures
- Ensure lobby and reception areas remain immaculate and welcoming
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Exceptional verbal and written communication skills
- Proficiency with reservation systems (e.g., Opera, Propertyware)
- Strong problem-solving abilities under pressure
- Flexibility to work nights, weekends, and holidays
- Valid California driver's license preferred
- Ability to pass background check and drug screening