Job Description
Join our dynamic team at Memphis Hospitality Group as a Night Shift Receptionist! We're seeking a professional, energetic individual to manage our front desk operations during evening hours. This is an immediate opportunity to become the first point of contact for our valued guests, providing exceptional service while maintaining a secure and welcoming environment. Enjoy competitive pay, comprehensive benefits, and career growth potential in one of Memphis's most vibrant hospitality destinations.
What We Offer:
- Competitive hourly wage with night shift differential
- Comprehensive health benefits package
- 401(k) with employer match
- Opportunities for advancement within the company
Responsibilities
- Manage guest check-ins/check-outs with professionalism and efficiency
- Handle incoming calls and inquiries using multi-line phone systems
- Maintain accurate visitor logs and security protocols
- Coordinate with housekeeping and security teams for smooth operations
- Process payments and manage reservation systems
- Respond to emergency situations following established procedures
- Prepare nightly reports and administrative documentation
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency with reservation software and MS Office Suite
- Strong communication and conflict resolution skills
- Ability to work independently during late-night hours
- Basic knowledge of hospitality industry standards
- Valid Tennessee driver's license preferred
- Flexibility to work weekends and holidays as needed