Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical overnight hours. This immediate opening offers competitive pay and a supportive environment where your administrative skills directly impact patient satisfaction. Enjoy flexible scheduling, comprehensive benefits, and opportunities for career growth within our respected Memphis network.
Responsibilities
- Manage patient check-ins and registrations with accuracy during overnight hours
- Handle multi-line phone system and triage urgent calls
- Process insurance verification and maintain confidential medical records
- Coordinate with clinical staff for seamless patient flow
- Manage appointment scheduling using EMR systems
- Prepare daily reports and administrative documentation
- Uphold HIPAA compliance and security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR/EHR systems (Epic preferred)
- Exceptional multitasking abilities in high-pressure environments
- Strong knowledge of medical terminology
- Valid Tennessee driver's license and reliable transportation
- Ability to work independently with minimal supervision